I was not able to boot my G4 Laptop from my Norton System Works 3.0. According to the company website I had to get a new disk. I called for the first time this past Wednesday. After better than 30 minutes on hold I finally got a customer service person who told me I needed permission from TECH SUPPORT and that they were closing early sorry. On Thursday I called Tech Support and after 3 rude Tech Peopl finnally someone gave me an order number to give to the Customer Service people. It is now Friday and I have yet to get a Customer Service person on again.

There is no prompt for people who need a disk shipped. There is no Mac area choice so I have to go through the General Help menu. NO ONE COMES TO THE PHONE! I pity those that have to deal with this company.

They should turnt their anti-virus scan on themselves and eliminate the management structure of this company. A more detailed review of my experience can be found onmy blog... http://elitistmutt.blogspot.com/ ...

Thank you,
ted

Symantec had tons of problems with Norton Utilities 8, which is part of Systemwroks 3. It isn't compatible with OS X 10.3 and has many problems with earlier systems. See Macfixit, Macintouch, or other news sources for evidence. Now Symantec announced that they are discontinuing development of everything but antivirus and network security products for the Mac. Don't buy broken software from a company who refuses to fix it. Buy DiskWarrior instead.